Conflict Resolution Training for Hospitality Supervisors
Training program for supervisors managing team conflicts and guest complaints in hospitality settings.
$55,00
Description
This training program equips hospitality supervisors with conflict resolution skills.
Covers communication techniques for de-escalation, mediation processes for team conflicts, and service recovery protocols for guest complaints. Includes role-play scenarios, case studies, and skill practice exercises.
Features training materials for both in-person and virtual delivery formats.
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