Public Relations Officer

Job Description

We are looking for a confident and creative Public Relations Officer to manage the hotel’s public image, strengthen relationships with guests and partners, and support communications that reflect the hotel’s standards and values. The ideal candidate will be an excellent communicator with strong relationship-building skills and a professional approach to handling public-facing responsibilities.

Responsibilities

• Develop and maintain positive relationships with guests, media representatives, partners, and community stakeholders.
• Coordinate public relations activities, promotional events, press engagements, and hotel announcements.
• Prepare press releases, newsletters, presentations, speeches, and other communication materials.
• Monitor media coverage and public feedback concerning the hotel.
• Support the hotel’s social media and public communication activities.
• Respond professionally to enquiries and assist with managing public-facing concerns.
• Work closely with management and other departments to ensure consistent messaging.
• Identify opportunities to promote the hotel through events, partnerships, media features, and community initiatives.
• Maintain an organised database of media contacts, partners, and relevant stakeholders.
• Represent the hotel at selected industry, community, and promotional events.
• Assist with reputation management and ensure communication reflects the hotel’s professional standards.

Qualifications

• Degree or diploma in Public Relations, Communications, Marketing, Journalism, Media Studies, or a related field.
• Previous experience in public relations, communications, media, marketing, or a guest-facing role, preferably within a hotel or service environment.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship-building abilities.
• Confident public speaking and presentation skills.
• Good understanding of social media and digital communication platforms.
• Strong organisational and time-management skills.
• Professional appearance and confident manner.
• Ability to handle sensitive situations with discretion and sound judgment.
• Creative, proactive, and capable of working effectively with different teams.
• Strong attention to detail and the ability to manage multiple communication tasks.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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