Job Description
Our hotel is looking for a dependable and service-minded Porter to join our guest services team. The successful candidate will help create a smooth arrival and departure experience by assisting guests with luggage, directions, and practical requests. We value professionalism, attentiveness, and a genuine willingness to help, and we are seeking someone who can represent the hotel with courtesy and confidence.
Responsibilities
- Welcome guests and assist with luggage during arrival and departure.
- Transport luggage safely to and from guest rooms.
- Escort guests to their rooms and explain key hotel facilities when required.
- Assist guests with directions, transportation arrangements, and general requests.
- Maintain an organised and welcoming lobby and entrance area.
- Handle guest belongings carefully and follow hotel security procedures.
- Support the front office team with daily guest service activities.
- Report maintenance, safety, or guest-related concerns promptly.
- Provide friendly and professional assistance throughout each guest interaction.
Qualifications
- Previous experience as a Porter, Bell Attendant, Guest Services Assistant, or in a similar hotel role is an advantage.
- Strong communication and interpersonal skills.
- Professional appearance and courteous manner.
- Ability to lift, carry, and transport luggage safely.
- Good organisational skills and attention to detail.
- Ability to remain calm and helpful in a busy hotel environment.
- A service-related certificate or relevant training is an advantage.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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