Lobby Attendant

Job Description

A well-established hotel is seeking a courteous and attentive Lobby Attendant to help create a welcoming environment for every guest. This role is ideal for someone who enjoys maintaining immaculate public spaces, assisting visitors with professionalism, and contributing to a positive guest experience from arrival to departure.

Responsibilities

• Keep the lobby, entrance, reception area, and other public spaces clean, organised, and presentable throughout each shift.
• Welcome guests with a friendly and professional attitude.
• Assist guests with general enquiries and direct them to the appropriate hotel facilities.
• Monitor lobby areas to ensure cleanliness, safety, and comfort.
• Replenish guest amenities, brochures, and public area supplies as required.
• Support the housekeeping and front office teams in maintaining high service standards.
• Report maintenance issues, safety concerns, or lost property promptly.
• Assist with light guest requests while ensuring prompt and efficient service.
• Follow hotel policies, health and safety procedures, and cleanliness standards.

Qualifications

• Previous experience in a hotel, housekeeping, customer service, or a similar role is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and service-oriented attitude.
• Strong attention to detail and commitment to cleanliness.
• Ability to remain professional in a fast-paced environment.
• Good physical stamina with the ability to stand, walk, bend, and lift light items during shifts.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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