PHILPOTT & BAKER SERVICES LTD
Housekeeping Supervisor
Job Description
Are you passionate about maintaining exceptional cleanliness standards and leading a team to deliver outstanding guest experiences? We are seeking a proactive and detail-oriented Housekeeping Supervisor to oversee the daily operations of our housekeeping department. If you thrive in a fast-paced hospitality environment and take pride in ensuring every guest room and public area meets the highest standards, we’d love to hear from you.
Key Responsibilities
- Supervise and coordinate the daily activities of housekeeping staff.
- Inspect guest rooms, corridors, public areas, and back-of-house spaces to ensure cleanliness and presentation standards are met.
- Assign daily tasks and monitor staff productivity and performance.
- Train, coach, and mentor housekeeping team members on hotel standards and procedures.
- Ensure guest requests and housekeeping-related concerns are addressed promptly and professionally.
- Monitor inventory levels of linens, cleaning supplies, and guest amenities, and report replenishment needs.
- Maintain accurate housekeeping records, including room status updates and maintenance reports.
- Coordinate with the Front Office and Maintenance departments to ensure efficient room turnover and issue resolution.
- Enforce health, safety, hygiene, and sanitation standards throughout the department.
- Assist in scheduling staff shifts and ensuring adequate departmental coverage.
Qualifications
- Diploma, certificate, or equivalent qualification in Hospitality Management, Hotel Management, or a related field is an advantage.
- Minimum of 2 years of housekeeping experience in a hotel, including at least 1 year in a supervisory or leadership role.
- Strong knowledge of housekeeping operations, cleaning techniques, and hospitality quality standards.
- Excellent leadership, communication, and team management skills.
- Ability to prioritize tasks and work efficiently under pressure.
- Good organizational skills with strong attention to detail.
- Familiarity with housekeeping management systems or hotel property management systems is an advantage.
- Proficiency in basic computer applications for reporting and communication.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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