Digital Marketing Officer

Job Description

We are looking for a creative and results-driven Digital Marketing Officer to join our restaurant team and help strengthen our online visibility, engage customers, and turn digital activity into meaningful restaurant visits.

Responsibilities

• Develop and implement digital marketing campaigns to promote the restaurant and its offerings.
• Manage social media accounts and maintain a consistent content schedule.
• Create engaging captions, promotional content, and digital campaigns for target audiences.
• Coordinate photography, video, and other visual content for online platforms.
• Monitor social media engagement, website traffic, campaign performance, and customer interactions.
• Analyse digital marketing data and prepare regular performance reports.
• Identify emerging digital trends and recommend new opportunities for audience growth.
• Promote special menus, events, offers, celebrations, and restaurant initiatives through digital channels.
• Respond professionally to online comments, reviews, enquiries, and messages.
• Work with restaurant management to align marketing campaigns with business objectives.
• Support email marketing and other customer communication initiatives where required.
• Maintain accurate digital marketing records, campaign calendars, and promotional materials.

Qualifications

• Bachelor’s degree or equivalent qualification in Marketing, Digital Marketing, Communications, Business, Media, or a related field.
• Previous experience in digital marketing, social media management, content marketing, or a similar role.
• Strong understanding of major social media platforms and digital marketing principles.
• Excellent written and verbal communication skills.
• Ability to create engaging and audience-focused content.
• Familiarity with digital analytics and campaign performance tools.
• Basic knowledge of graphic design, photography, or video editing is an advantage.
• Strong organisational skills with the ability to manage multiple campaigns and deadlines.
• Creative mindset with strong attention to detail.
• Ability to work collaboratively with restaurant management and service teams.
• A genuine interest in food, dining trends, and customer engagement is an advantage.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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