Assistant Manager

Job Description

We’re looking for a hands-on, people-loving Assistant Manager to help lead the daily operations of our busy coffee shop. If you enjoy creating great customer experiences, supporting a team, and making sure everything runs smoothly from open to close, you might be exactly who we need. This role is perfect for someone who thrives in a fast-paced environment, pays attention to the little details, and isn’t afraid to roll up their sleeves when needed.

Responsibilities

• Support the Manager in overseeing daily coffee shop operations

• Lead and motivate the team to deliver warm, friendly service

• Ensure high standards of product quality, cleanliness, and presentation

• Assist with staff scheduling and shift coordination

• Handle customer inquiries and resolve concerns professionally

• Monitor stock levels and coordinate inventory replenishment

• Support training and onboarding of new team members

• Help drive sales and meet performance targets

Qualifications

• Previous experience in a supervisory or leadership role, preferably in a coffee shop or hospitality setting

• Strong customer service and communication skills

• Ability to lead by example and build a positive team culture

• Good organizational and problem-solving abilities

• Comfortable working flexible shifts, including weekends

• Basic understanding of inventory management and daily sales reporting

• A proactive attitude with a strong sense of responsibility

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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