Anticipate Fintech (HK) Ltd
Assistant Hotel Manager
Job Description
A busy hotel is looking for an organized and motivated Assistant Hotel Manager to help oversee daily operations and ensure guests enjoy a seamless stay. This role is perfect for someone who enjoys leading teams, solving challenges, and maintaining high service standards in a fast-paced environment.
Responsibilities
- Support the Hotel Manager in overseeing daily hotel operations.
- Supervise front desk, housekeeping, food service, and other departments.
- Assist with staff scheduling, training, and performance monitoring.
- Handle guest inquiries, feedback, and service recovery situations.
- Ensure compliance with hotel policies, safety procedures, and quality standards.
- Monitor occupancy, reservations, and operational efficiency.
- Help manage budgets, inventory, and departmental expenses.
- Coordinate with department heads to maintain smooth operations.
- Prepare operational reports and assist with strategic planning.
- Promote a positive guest experience and strong team culture.
Qualifications
- Diploma or Bachelor’s degree in Hotel Management, Business Administration, Tourism Management, or a related field.
- Previous experience in a supervisory or management role within a hotel.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Good problem-solving and decision-making skills.
- Knowledge of hotel management software and reservation systems.
- Strong organizational and time-management capabilities.
- Financial awareness and basic budgeting knowledge.
- Commitment to delivering exceptional guest service.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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